SmartCare™ Hospice

SmartCare Hospice

Overview

You don't want your patients and families experiencing the trauma and chaos of calling an ambulance when all they want is to stay at home. SmartCare helps keep patients at home and in your care. Highly trained representatives can assist your patients more effectively for a nominal fee and replace costly after hours answering services.

24/7 Access to Care

With SmartCare, your patient presses a button and immediately connects to a trained professional through a cellular phone line. The call is answered under the name of your agency to provide consistency and avoid confusion for patients and families.

Having patients call SmartCare instead of calling you helps reduce the burden of expensive after hours call services.

Ask Medline about how SmartCare can
help reduce call service expenses.

A Seamless Extension of Your Staff

SmartCare's services combine to increase the productivity of your clinical staff, offering services to and taking care of your patients when they need it:

Patients may contact SmartCare as much or as little as they want with any concerns - health-related, clinical or social.
SmartCare helps patients keep track of medications, set up transportation, make appointments or just lend a listening ear.
Whatever your protocols, SmartCare will work with you to implement them based on each patient's need.

Learn how you can get started with SmartCare.

7300 Readmissions Avoided²

SmartCare has helped facilities avoid thousands of unnecessary hospital readmissions. Why? Because the majority of patient issues can be resolved over the phone without having to send the patient to the hospital or even having to send an agency nurse to the home.

Non-emergency issues or questions can be managed through SmartCare without the patient or family feeling the need for a hospital visit. That means no more losing reimbursement because patients are unnecessarily sent to the ER.

Get the on-demand data you need to share with referral sources and market your business. Call 800-678-7852 and ask about setting up SmartCare from Medline.

Easy to Set Up, Easy to Use

The set-up process is easy:

Agency representative brings the device to patient's home.
Nurse, patient, family and caregiver participate in training with a Care Center program manager.
Device is ready to use 24/7.

The device requires no special installation and connects automatically through wireless cellular service. With the push of a button, the patient can be connected to a trained professional.

The patient can keep the unit on a table while at home, on a lanyard around their neck or clipped to a shirt when going out.

1 Data on file

2 Reduction among patients using SmartCare since program began. Data on file.

SmartCare™ Hospice