Improve Patient Experience with CarePacs™

Change Your Culture

Patient experience is a challenge for many facilities, as is the ability to keep HCAHPS scores high, and some of the toughest HCAHPS scores are the Quiet Scores.

Improving the patient experience when it comes to noise takes more than just having the right products. It takes a cultural transformation that involves both the head and the heart of every care provider.

Nurses are in a unique position because their personal interactions and the things they provide to patients can have a big impact on the patent experience and ultimately, the HCAHPS scores.

What Adds to a Negative Experience?

As many healthcare workers know, noise, lights and other interruptions in hospitals can overwhelm patients.

  • Fluctuating noise levels from machines can create anxiety.
  • Bright, artificial light can disrupt sleep.
  • Medication and vital-sign checks throughout the day and night interrupt rest.

A combination of these day-to-day tasks that staff is responsible for can lead to patient anxiety and discomfort, and unintentionally contribute to a negative patient experience.

CarePacs Assist from All Angles

CarePacs are much more than a standard admission kit; they go beyond the functional needs of your patients. They convey the message that your patients are cared for, that they can recover in a compassionate environment.

Our CarePacs establish a calm, quiet world in a hectic setting. The items included in the Pacs empower patients to gain control of their surroundings, including quietness, sleep and relaxation.

They are designed to say, "I care about you and I want you to be comfortable."

CarePacs in Action: Watch "The Little Things"

CarePacs

Promote a positive patient experience with CarePacs.

CarePacs Case Study

Learn how CarePacs helped at St. John's Regional Medical Center.

Contact Us to Learn More

Let us show you how CarePacs can help at your facility.

© 2014 Medline Industries, Inc. All rights reserved. Medline is a registered trademark and CarePac is a trademark of Medline Industries, Inc.

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