SmartCare™ Home Health

SmartCare Home Health

Overview

SmartCare provides the tools a home health agency needs to implement a best-in-class readmission prevention and transitions management program. Through the use of a wireless device, the patient will have 24/7 access to care.

24/7 Access to Care

With SmartCare, your patient presses a button and immediately connects to a trained professional. Phones are answered under the name of your agency to provide consistency.

By calling SmartCare instead of 911 for non-emergent issues, the patient avoids a potential visit to the hospital, keeping your readmission rate down.

Ask Medline about how SmartCare keeps readmission rates low.

A Seamless Extension of Your Staff

SmartCare's services combine to increase the productivity of your clinical staff, taking care of your patients when they need it:

Patients may contact SmartCare as much or as little as they want with any concerns - health-related, clinical or social.
SmartCare helps patients keep track of medications, set up transportation, make appointments or just lend a listening ear.
Whatever your protocols, SmartCare will work with you to implement them based on each patient's need.

Learn how to increase your staff's productivity with SmartCare.

On-Demand Readmission Data

SmartCare has helped agencies avoid thousands of unnecessary hospital readmissions by resolving a majority of patient issues over the phone.

Non-emergent issues or questions can be managed through SmartCare without a return to the hospital. That means no more losing reimbursement because patients are unnecessarily hospitalized.

Get the on-demand data you need to share with referral sources and market your business. Call 1-800-700-0162 and ask about setting up SmartCare from Medline.

Easy to Set Up, Easy to Use

The set-up process is easy:

Agency representative brings the device to patient's home.
Nurse, patient, family and caregiver participate in training with a Care Center program manager.
Device is ready to use 24/7.

Ask Medline how to set-up SmartCare for your patients

1 Data on file

2 Reduction among patients using SmartCare since program began. Data on file.

The technology and customer care center support for SmartCare are provided by Critical Signal Technologies, a separately owned company.

SmartCare™ Home Health