Customer Service

Medline@Work

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Overview

Medline is committed to delivering outstanding customer value by providing quality healthcare products and services that consistently meet the needs of our customers, both internally and externally. In our efforts to constantly improve, we encourage, train, and reward our team members for delivering best-in-class, personalized customer service.

Qualifications

Previous contact center experience
Very strong computer skills and strong familiarity with medical terminology is ideal
Excellent communication, organization and follow-up skills
Exhibit a strong desire for customer focus and satisfaction
Ability to organize multiple tasks
Ability to work independently or in a team environment

Employee Spotlight

“I have been with Medline for nearly nine years and could not imagine working anywhere else. Customer service is in my blood, and knowing that what we do from day to day could have a big impact on someone’s mother, father, child or loved one, makes me feel proud to be a Medline employee.” — Karma

Medline’s policy is to employ the best qualified individuals without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.